All AI Capability Cards Organise 01
Align AI harmonises data across systems
Align: show how it drives value Organise
How Align drives value
AI aligns data from different systems and formats to one consistent structure, so the same thing is recorded the same way.
Business use cases
Align product data so all channels show the same details Align financial data across subsidiaries for group reporting Align units, codes and formats after a company merger Decide 02
Analyse AI uncovers what drives the results
Analyse: show how it drives value Decide
How Analyse drives value
AI analyses large volumes of figures and records to find what happened and why.
Business use cases
Analyse sales data to see why margins differ by region Analyse insurance claims to trace the causes of rising costs Analyse process data to show where work gets stuck Organise 03
Anonymise AI strips personal details from records
Anonymise: show how it drives value Organise
How Anonymise drives value
AI anonymises documents, images and data by removing personal details, so the material can be shared with lower risk.
Business use cases
Anonymise patient records for research and statistics Anonymise customer emails before they reach external AI services Anonymise faces and number plates in video footage Autonomy mode 04
Assist AI suggests, people decide and act
Assist: show how it drives value Autonomy mode
How Assist works
AI proposes, drafts and checks, while a person reviews every output and makes the final call.
When to use it
Use Assist when mistakes are costly or hard to undo Use Assist when the task needs judgement or empathy Use Assist while trust in the AI is still being built Autonomy mode 05
Automate AI does the task, people handle exceptions
Automate: show how it drives value Autonomy mode
How Automate works
AI carries out a well-defined task from start to finish and passes anything unusual to a person.
When to use it
Use Automate when the task is frequent and well defined Use Automate when errors are easy to spot and correct Use Automate when speed and volume matter most Organise 06
Classify AI assigns items to predefined categories
Classify: show how it drives value Organise
How Classify drives value
AI classifies documents, messages and records into categories defined in advance, so each item lands in the right place.
Business use cases
Classify incoming emails by type of request Classify expenses into accounting codes as they arrive Classify customer feedback by topic and product Create 07
Code AI writes software from a description
Code: show how it drives value Create
How Code drives value
AI codes new software and updates existing systems, so developers and non-developers alike can build solutions in less time.
Business use cases
Code a clickable prototype from a rough sketch Code automated tests that catch errors before release Code migrations from legacy systems to modern platforms Understand 08
Compare AI highlights how items are alike and differ
Compare: show how it drives value Understand
How Compare drives value
AI compares documents, offers and data, laying out similarities and differences without judging which is better.
Business use cases
Compare a contract draft with the last signed version Compare competitors’ products and prices feature by feature Compare regulatory requirements across the countries of operation Create 09
Converse AI talks with people by text or voice
Converse: show how it drives value Create
How Converse drives value
AI converses with customers and employees over many turns, keeping context throughout, and is open about being AI.
Business use cases
Converse with customers about orders, returns and changes Converse with citizens to guide them through permit applications Converse with callers by phone to book and reschedule appointments Understand 10
Detect AI spots what breaks the usual pattern
Detect: show how it drives value Understand
How Detect drives value
AI detects deviations from the usual pattern, such as fraud or faulty parts, even where no rule exists for them.
Business use cases
Detect fraudulent transactions before the payment goes through Detect unusual actions by AI agents before harm is done Detect unusual network traffic that signals a cyberattack Organise 11
Enhance AI sharpens existing images, audio and scans
Enhance: show how it drives value Organise
How Enhance drives value
AI enhances images, audio and scans by improving clarity and removing noise, without altering the content.
Business use cases
Enhance low-quality product photos for the online shop Enhance call recordings by removing background noise Enhance faded document scans so the text is legible Decide 12
Evaluate AI scores quality on a consistent scale
Evaluate: show how it drives value Decide
How Evaluate drives value
AI evaluates quality and performance against agreed criteria, scoring each case on the same scale rather than just pass or fail.
Business use cases
Evaluate supplier performance on delivery, quality and price Evaluate AI agents’ work against a quality scorecard Evaluate tender bids against the award criteria Create 13
Explain AI breaks down complex topics into plain language
Explain: show how it drives value Create
How Explain drives value
AI explains specialist material, decisions and rules in words that non-experts can follow and act on.
Business use cases
Explain insurance terms to customers without jargon Explain to applicants why a decision went against them Explain technical findings to the board Understand 14
Extract AI pulls key facts out of documents
Extract: show how it drives value Understand
How Extract drives value
AI extracts names, figures and dates from contracts, invoices and emails as structured fields for other systems.
Business use cases
Extract amounts, dates and suppliers from incoming invoices Extract obligations and deadlines from signed contracts Extract revenue and margins from competitors’ annual reports Create 15
Generate AI composes text, images and video on request
Generate: show how it drives value Create
How Generate drives value
AI generates text, images, video and data from a brief, examples or existing drafts, giving people a fast start.
Business use cases
Generate proposals, reports and emails from a short brief Generate product videos clearly labelled as AI-made Generate realistic test data without exposing customer records Understand 16
Identify AI matches each item to its exact record
Identify: show how it drives value Understand
How Identify drives value
AI identifies exactly which product, document or record something is, not just what kind, by checking it against reference data.
Business use cases
Identify which customer an unlabelled payment came from Identify customers and suppliers on sanctions lists Identify the exact spare part from a photo Understand 17
Interpret AI infers the intent behind written words
Interpret: show how it drives value Understand
How Interpret drives value
AI interprets intent, tone and context in written documents and messages, inferring what is meant but not said.
Business use cases
Interpret ambiguous clauses in tender documents before bidding Interpret supplier emails for early signs of delivery trouble Interpret the real request behind vague customer messages Decide 18
Optimise AI gets the most from limited resources
Optimise: show how it drives value Decide
How Optimise drives value
AI optimises complex systems by finding the best combination of resources, routes and schedules among millions of options.
Business use cases
Optimise delivery routes to cut fuel costs and lead times Optimise production schedules to minimise downtime Optimise prices across the range as demand changes Autonomy mode 19
Orchestrate AI agents run the process, people set limits
Orchestrate: show how it drives value Autonomy mode
How Orchestrate works
AI agents plan and carry out multi-step work across systems, while people set goals, limits and approval points.
When to use it
Use Orchestrate when a process spans several systems Use Orchestrate when each step already works in Automate Use Orchestrate when clear limits and oversight are in place Create 20
Personalise AI adapts content to each person
Personalise: show how it drives value Create
How Personalise drives value
AI personalises messages, material and documents for each individual, tailoring wording, emphasis and format to their needs.
Business use cases
Personalise onboarding emails to each customer’s plan and usage Personalise training material by role and experience level Personalise customer letters to each reader’s situation Decide 21
Plan AI maps out the steps to a goal
Plan: show how it drives value Decide
How Plan drives value
AI plans how to reach a goal, working out which steps are needed and in what order.
Business use cases
Plan a factory shutdown with every task in the right order Plan a product launch across markets, teams and channels Plan compliance work to meet a new regulation’s deadline Decide 22
Predict AI estimates what is likely to happen next
Predict: show how it drives value Decide
How Predict drives value
AI predicts likely outcomes, such as next month’s demand or a project’s final cost, from patterns in past data.
Business use cases
Predict demand to set the right stock levels Predict which customers are about to leave Predict machine failures before they stop production Decide 23
Prioritise AI ranks items by urgency and importance
Prioritise: show how it drives value Decide
How Prioritise drives value
AI prioritises work, cases and opportunities by value, urgency and risk, so effort goes where it matters most.
Business use cases
Prioritise the project portfolio by value, risk and capacity Prioritise maintenance work by cost of downtime Prioritise IT incidents by business impact Understand 24
Recognise AI sees what is in images and video
Recognise: show how it drives value Understand
How Recognise drives value
AI recognises what kind of objects, text and scenes appear in images and video, making them usable as data.
Business use cases
Recognise meals on canteen trays to price them at checkout Recognise vehicle damage in claim photos to speed up handling Recognise empty shelves in store photos to trigger restocking Decide 25
Recommend AI picks the best option for each situation
Recommend: show how it drives value Decide
How Recommend drives value
AI recommends the most suitable product, action or supplier for each case, so people choose with less effort.
Business use cases
Recommend products based on a customer’s purchase history Recommend the next best action during a sales meeting Recommend a supplier for each purchase request Organise 26
Reconstruct AI fills in missing or damaged data
Reconstruct: show how it drives value Organise
How Reconstruct drives value
AI reconstructs missing or damaged parts of data, images and audio, inferring likely content and marking what was added.
Business use cases
Reconstruct missing sensor readings after an outage Reconstruct torn or missing parts of archive photos Reconstruct incomplete sales histories for forecasting Understand 27
Search AI finds answers wherever they are stored
Search: show how it drives value Understand
How Search drives value
AI searches internal documents and trusted external sources by meaning, not just keywords, and answers with citations.
Business use cases
Search market and competitor sources to answer strategy questions Search past projects to reuse proven solutions Search product manuals to help service staff resolve cases Organise 28
Segment AI discovers natural groups in data
Segment: show how it drives value Organise
How Segment drives value
AI segments customers, products or events into groups with shared traits, revealing patterns nobody defined in advance.
Business use cases
Segment customers by behaviour rather than demographics Segment stores by local shopping patterns Segment support cases into previously unnamed problem types Decide 29
Simulate AI plays out what-if scenarios safely
Simulate: show how it drives value Decide
How Simulate drives value
AI simulates how a business, process or market would respond to change, so decisions are tested before money is at risk.
Business use cases
Simulate a price increase to see its effect on margin Simulate supply chain disruptions to prepare a response Simulate a new factory layout before building it Create 30
Summarise AI condenses content to key points
Summarise: show how it drives value Create
How Summarise drives value
AI summarises a long document, meeting or discussion into short, clear points, keeping to what the source says.
Business use cases
Summarise meetings into decisions and action points Summarise long reports into a one-page executive brief Summarise claim files so handlers get up to speed quickly Organise 31
Synthesise AI connects findings across many sources
Synthesise: show how it drives value Organise
How Synthesise drives value
AI synthesises reports, interviews and other sources into conclusions that no single source could give.
Business use cases
Synthesise market research and customer feedback into unmet needs Synthesise expert interviews into common themes and open questions Synthesise due diligence material into key findings and red flags Understand 32
Transcribe AI captures speech as written text
Transcribe: show how it drives value Understand
How Transcribe drives value
AI transcribes speech into written text, making calls, meetings and videos easy to find and share.
Business use cases
Transcribe board meetings and hearings into a full written record Transcribe video content into subtitles for accessibility Transcribe customer calls for quality assurance and compliance Create 33
Translate AI carries meaning across languages
Translate: show how it drives value Create
How Translate drives value
AI translates text, speech and documents between languages at scale, with experts reviewing what is critical.
Business use cases
Translate product information for each new market Translate live calls with customers abroad Translate safety instructions for multilingual factory teams Organise 34
Validate AI verifies whether data and claims are correct
Validate: show how it drives value Organise
How Validate drives value
AI validates data, documents and claims against explicit rules and trusted sources, giving a clear verdict: correct or not.
Business use cases
Validate invoices against orders and contracts before payment Validate AI answers against approved sources Validate customer data as it is entered Create 35
Visualise AI turns complex data into charts
Visualise: show how it drives value Create
How Visualise drives value
AI visualises complex data as charts, maps and dashboards, making patterns visible at a glance.
Business use cases
Visualise sales figures in response to a plain-language question Visualise the status of all projects on one page Visualise energy use across sites to reveal waste No capability matches your search. Try another word, or show all AI Capability Cards .
Organise. Get data and content in order: harmonise, clean, protect and verify it, so it can be trusted.
Understand. Make sense of documents, images, speech and data: find, read and recognise what matters.
Decide. Choose with evidence: analyse, predict, simulate and prioritise before you act.
Create. Produce and communicate: write, code, explain, translate and visualise at scale.
Autonomy mode. How much AI does on its own: from suggesting, to doing the task, to running whole processes.